Introduction
Handlin Piano (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit handlinpiano.com (the “Site”) or use our piano tuning, repair, and moving services.
Information We Collect
Information You Provide
When you contact us by phone, email, or through our online appointment booking (powered by Setmore), you may provide your name, phone number, email address, physical address, and details about your piano or service needs.
Information Collected Automatically
When you visit our Site, we use Google Analytics to collect standard usage data, including:
- Pages visited and time spent on each page
- Referring website or search terms
- Browser type, device type, and operating system
- Approximate geographic location (city/region level)
- IP address (anonymized by Google Analytics)
This data is collected through cookies and similar technologies by Google Analytics. No personally identifiable information is collected automatically.
How We Use Your Information
We use the information we collect to:
- Schedule and provide piano services
- Respond to inquiries and communicate with you
- Understand how visitors use our Site so we can improve it
- Run advertising through Google Ads
Third-Party Services
Our Site uses the following third-party services:
- Google Analytics — website analytics and usage tracking. Google’s Privacy Policy
- Google Ads — online advertising. Google’s Privacy Policy
- Setmore — online appointment scheduling. Setmore’s Privacy Policy
- Vercel — website hosting. Vercel’s Privacy Policy
We do not sell, trade, or rent your personal information to third parties.
Cookies
Our Site uses cookies set by Google Analytics to distinguish unique visitors and track site usage. You can control or disable cookies through your browser settings. Disabling cookies will not affect your ability to browse our Site.
Data Retention
We retain contact information you provide for as long as needed to deliver our services and maintain our customer relationship. Google Analytics data is retained for 14 months.
Your Rights
You may request access to, correction of, or deletion of any personal information we hold about you. To make a request, contact us using the information below.
Children’s Privacy
Our Site is not directed at children under 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.
Contact Us
If you have questions about this Privacy Policy, contact us at:
Handlin Piano
Bryan, Texas
Phone: 979-589-4101
Email: handlinpiano@gmail.com